9 Common Services that IT Support Companies Provide to Clients

A lot of people have heard of the term IT company. But they’re not sure what they do. If you are planning to hire an IT support company, it’s a good idea to know some of the services that they offer. Below are some of the things that an IT support company will do when you hire them, 

1. Infrastructure

An IT company will often offer technology infrastructure like firewalls and load balancers. The services might offer management, self-service tools and support for operating and configuring infrastructure.

2. Computing

IT companies often offer computing resources like cloud computing platforms that includes data center management and self-service tools for monitoring, scaling and deploying computing.

3. Software

A company will often offer software that is fully managed, operated and supported by them. 

4. Platforms

The company will often offer a variety of platforms for managing, deploying, and developing custom systems and applications.

5. APIs

The company often will provide services which can be used for extending code functionality. This may be an API mobile application that is used to verify a user’s identity. 

6. Networks

Another thing that an IT company might offer is network services like WiFi services at a public location or office that’s completely managed and supported by a telecommunications company.

7. Storage of Data and Data Synchronization 

An IT company might offer storage of objects and data, such as in a cloud. They often will offer data synchronization over a variety of devices such as a service which will sync your photos and contacts on your home and mobile devices.

8. Content Management and Delivery

IT companies often offer tools for content management which help you with organizing, controlling and sharing documents and content. 

They also will often offer content delivery services such as content delivery networks which automatically will distribute the content to more than one data center.

9. Information Security 

An IT company will often offer services for information security such as proxies which will block suspicious requests.

This is just a small list of the things that IT support companies offer. It’s important to note that not all of the companies do the same things, so you want to think about the services that are most important to you and choose the company that is best based on your needs. This way you can ensure that you are getting what you need.